LEGAL REFERENCE

Your Privacy Matters to Us

We built alexistigel around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots and...

Data ProtectionPayment SecurityAccount PrivacyTransparencyYour Control
alexistigel Your Privacy Matters to Us

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Privacy Team Contact our privacy team directly for questions about...
Account Settings Manage your privacy preferences, communication choices and data...
Data Requests Request a copy of your personal data, ask...
WHY THIS PLATFORM

Why Your Privacy Is Secure Here

Encryption Standard

All transactions and account data use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS payments are protected end-to-end.

No Third-Party Sales

We never sell, rent or share your personal information with marketing companies, data brokers or unrelated third parties.

Regular Audits

Our security practices are reviewed regularly to ensure your account details, betting history and payment records stay protected.

Limited Access

Only authorized alexistigel staff with a legitimate business need can access your personal data or account information.

Breach Response

If a security incident affects your data, we notify you promptly and explain the steps we're taking to protect your...

Compliance Ready

We align our privacy practices with local Indonesian data protection standards and international security benchmarks.

Privacy Across Our Platform

Live Casino TablesYour session data and betting activity on live dealer tables are encrypted and stored separately from your account credentials.
Slot LobbiesSlot play history is logged for your account records but never shared with game providers without your consent.
Sportsbook MarketsYour sports betting slips, odds selections and settlement records are kept private and visible only to you.
Payment ProcessingDANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways with tokenized card storage.
Account VerificationIdentity verification data collected during signup is stored securely and used only for account security and compliance.
Communication LogsChat support conversations and email exchanges are archived for dispute resolution but deleted after the retention period.
Device InformationWe collect device type and IP address for fraud prevention and account security, not for tracking or profiling.

What This Policy Covers

Account Security

How we protect your login credentials, two-factor authentication settings and account recovery options from unauthorized access.

Payment Information

The way we handle DANA, OVO, GoPay and QRIS details, including tokenization, encryption and secure deletion after transactions.

Betting Records

Your live casino sessions, slot play history and sportsbook bets are logged for your account transparency and dispute resolution.

Personal Data

Name, email, phone number and identity verification documents are collected only for account setup and regulatory compliance.

Cookies & Tracking

We use session cookies to keep you logged in and analytics cookies to improve your lobby experience, not for cross-site tracking.

Data Retention

Account data is kept as long as your account is active. After closure, we retain records only as required by local law.

Privacy Policy Questions

We retain your account data for the period required by Indonesian regulations and our legal obligations. Betting records and transaction history are kept for dispute resolution and compliance. You can request deletion of non-essential data after account closure.

Yes. Log into your account and visit the Privacy section to download a copy of your personal data, including account details, betting history and payment records. You can also contact our privacy team to request a formal data access report.

Payment details are tokenized and encrypted. We don't store full card numbers or wallet credentials. Only transaction references and settlement records are kept in your account for your withdrawal history and dispute resolution.

We share only the minimum data needed to deliver your bets and payouts. Game providers see your play activity but not your personal identity. Sportsbook partners receive settlement data only. We never sell your contact information.

We monitor our systems continuously for threats. If a breach occurs, we notify affected users within 72 hours, explain what data was exposed and outline steps to secure your account. We also report to relevant authorities where required.

Yes. You can disable non-essential cookies in your browser settings. Session cookies (needed to keep you logged in) cannot be disabled, but analytics cookies can be turned off without affecting your lobby access or gameplay.

We analyze anonymized play patterns and lobby navigation to improve game recommendations and user experience. Your personal identity is never attached to this analysis. You can opt out of analytics in your account settings anytime.